Member Minute with Hermes Healthcare, Inc.

1900 N. Amidon, Suite 210 – Wichita, KS 67203 – (316) 260-4110 Hermeshealthcareinc.com | Facebook: @Hermeshealthcare

Hermes Healthcare is a primary care practice that specializes in foot care. Founded in April 2015 by nurse practitioner and owner Jayne Hermes, it serves over 5,000 patients in 75 locations throughout Kansas. More than twenty staff members consisting of nurse practitioners, nurses, medical assistants and office personnel focus on providing adult foot care for their patients. Cardiologist and peripheral vascular interventionist Dr. Ravi Bajaj is the collaborating physician for the practice. 

Nurse Practitioner Jayne Hermes owns Hermes Healthcare and Dr. Ravi Bajaj is the collaborating physician.

Owner Jayne Hermes shared information about the challenges and rewards of operating a growing healthcare practice in this interview.

Describe the mission of Hermes Healthcare.
We fill a clinically neglected gap in healthcare and enhance the quality of life of those we serve by providing excellent foot care and education. Healthy feet are an important part of maintaining independence and enhancing quality of life. Caring for them as we age can be difficult due to failing vision, as well as decreased mobility and flexibility. Diabetes, heart, kidney, and neurological problems put people at risk of loss of limb, making screening, prevention, and education paramount. Peripheral vascular disease is largely unrecognized and can cause foot and leg pain and non-healing wounds leading to amputation. Foot and toe deformities compound the problem by creating pressure points that can lead to painful sores.

Because routine foot care can prevent foot and leg complications and help patients keep their independence, many of our services are covered by Medicare and other insurances if patients have a qualifying diagnosis. Foot care includes a thorough foot exam and assessment of circulation and sensation, trimming and cleaning of nails, reduction of calluses, removal of ingrowing nails, and freezing plantar warts. We also provide education on foot care, safety, diabetes, peripheral vascular disease, and other health conditions. We test for peripheral artery occlusion if indicated.

Describe your most recent successes.
— We recently surpassed 5,000 patients.
— April 2 was our third anniversary.
— We’ve outgrown our current facility and are in the process of moving to a new location at 3343 W. Central, which will open in May.
— Our services were profiled in The Wichita Eagle on April 5. That story generated 15 new patients for us on the day the article ran plus a number of inquiries. We’ve continued to gain three to six new patients per day as a result of that article.

To what do you attribute your success?
I think this was God’s plan. It certainly isn’t something I envisioned. The need and opportunity just presented themselves.

What differentiates your business from your competitors?
Our foot care services are different from podiatry in that podiatrists focus on the structure and function of the foot. Our focus is on circulation, sensation, screening, and education.

Hermes Healthcare treats patients at 75 Kansas locations.

What is something people may not know about you or your business?
People don’t know about the prevalence of peripheral vascular disease or that professional foot care is recommended and covered by insurance if present.

Where do you see your business in five years?
Because, atherosclerosis (plaque) is not usually localized, I can see our services expanding to screening, treating and referring for coronary artery disease and carotid disease. While peripheral vascular disease causes pain and poor healing, patients with it usually die of heart disease and stroke. It’s also conceivable that we could expand into other states and regions.

What about your business are you most passionate?
Providing exceptional patient care and a positive work environment.

THE CHAMBER
Why did you join the Chamber and what do you think will be most valuable about Chamber membership?
I joined the Chamber to network and tap into business and leadership resources and marketing opportunities. I find opportunities like this Member Minute to be quite valuable in increasing visibility and exposure.

What is your favorite Chamber event, program, or service and why?
I appreciate opportunities to learn about the success of other area businesses via Chamber communication initiatives. I’ve been watching the Nuggets of Wisdom (N.O.W.) videos produced by M.A.D. Ad Company about Chamber members. I’m learning a lot about area businesses which is not only beneficial professionally, but personally.  I now know where to have my next diamond ring designed and where to get my craft beer.

What has Chamber membership brought to you and your business?
Exposure, visibility and opportunities to network.

On a scale of 1 to 10, how strongly would you recommend Chamber membership to a colleague? Why?
A 10 because of the opportunities for networking and exposure, resources, support and  communication about Wichita leadership and events.

SMALL BUSINESS
What is your biggest challenge as a small business?
Keeping up with Medicare/insurance policies and regulations.

What’s the best thing about being a small business?
Feeling empowered to succeed.

What’s your best piece of advice for new small business owners?
Discover hidden talents of your staff and put them in a position to best utilize those talents.

Why do you like doing business in the Wichita area?
We are headquartered in Wichita and have many loyal and supportive patients.

Favorite business app?

Up to Date (clinical decision support tool)

Favorite business book?
Nurse Practitioner’s Business Practice and Legal Guide by Carolyn Buppert.

What’s the most effective social media tool for your business?
We use Facebook to recruit qualified staff as well as new patients.

Small Business Equals Big Success

Small businesses are the backbone of our Chamber, with 88% of our members employing less than 100 employees. These businesses are also a vital component of the Kansas economy. The Kansas Department of Labor reports that three-fourths of the companies in in our state employ fewer than ten people.

Every year, the U.S. Small Business Administration declares a national week for communities, regions, territories and states to recognize and celebrate the impact of small businesses and the entrepreneurs who lead them. This year’s National Small Business Week is April 29-May 5.

We’ll be celebrating that week with a number of opportunities for experienced entrepreneurs to inspire others and share their stories. But our small businesses are so important that we’ll also need another day later in the month to continue that celebration. Take a look at the events listed below and plan to join us to support and forge new connections with the successful small businesses in our region.

SMALL BUSINESS PROFILES
Monday through Friday during National Small Business Week we’ll be highlighting one of our Chamber members who operates a small business. You’ll be reading interviews on our blog with women and men who run businesses that deliver everything from needed healthcare to refreshing brewskies. Several of them have reached major milestones this year and some will be celebrating expansions with Chamber ribbon cuttings in the next few months. Share this post and encourage others to subscribe and learn from these successful entrepreneurs.

Hermes Healthcare will be the first business profiled in next week’s series.

April 30 – Hermes Healthcare, Inc.
May 1 – Augustino Brewing Company
May 2 – Red Door Three
May 3 – The Arcade
May 4 – Connie’s Mexico Cafe

WICHITA DISTRICT SBA EVENT
May 1 from 1 to 2:30 p.m. – This year we’re partnering with the Wichita District Office of the U.S. Small Business Administration on a free roundtable event for aspiring entrepreneurs. Register to attend The Succeeding in Business Roundtable – Learn How They Made It. Two Chamber members are among the five panelists:  Andrew Gough of Reverie Coffee Roasters and Pattie Durham of Moxie a sass + class boutique

ENGAGE & IGNITE SMALL BUSINESS CONFERENCE
May 23 – Our 3rd annual conference features six morning sessions developed by our small businesses to address their needs. Topics range from conflict resolution to leading change. It’s only $15 to attend the conference, so bring your team!
Register here.

Joe Ontjes of Luminous Neon Inc. will give the keynote speech at the May 23rd luncheon.

SMALL BUSINESS AWARDS LUNCHEON
May 23 – Celebrate our nine Small Business Awards finalists at our annual luncheon to highlight the impact of small business in our region. Our keynote speaker is Joe Ontjes of Luminous Neon, Inc. His topic is Thinking Big: Growth Mindset Principles for Small Business Leaders. You’ll be the first to know who will be named the Small Business of the Year in each category at the conclusion of the luncheon.
Register here.

Small business equals big success every day in our region. Our thanks to all of our members who strive every day to improve our community and our business climate. Wichita wouldn’t be the same without you and we’re grateful that you provide so many needed services while employing our neighbors, friends, family and colleagues.

Chamber Invests Resources in Project Wichita

by Bill Wood, 2018 Chamber Chairman and Partner at Foulston Siefkin LLP

The formation of a new community vision process, Project Wichita, was announced at the Chamber’s Chairman’s Luncheon on February 1. Since that time the organizers have received financial commitments from more than 60 area organizations and businesses interested in ensuring the success of this new initiative.

Bill Wood leads the Chamber Board as Chairman in 2018.

The Chamber’s participation in Project Wichita includes a financial pledge as well as a commitment to set up focus groups and encourage participation in the process. I’m pleased to be one of three official representatives of the Chamber who are members of the Project Wichita Visioning Team. Jonathan Long, the Chamber’s Director of Community Advancement, joins me on the leadership team as does Hutton Construction CEO and Chamber Board member Ben Hutton. Long is also undertaking facilitator training for Project Wichita focus groups.

Debbie Gann, Vice President Communications & Public Affairs for Spirit AeroSystems, and Scott Schwindaman, President and CEO of Lubrication Engineers, are two of the four Project Wichita co-chairs. Both have recently led our Board of Directors and both continue to be involved in advancing the community. The other two co-chairs also represent Chamber members. Juston White is the Executive Director at Boys & Girls Clubs of South Central Kansas, and Aaron Bastian is President at Fidelity Bank.

Listening sessions and surveys will take place through the middle of the year and I have a very specific call to action for each of you. Please participate in a Project Wichita focus group, community event or a survey to identify the issues that are most critical for community success, and please fully engage in the process and ensure that others do the same.
I’m pleased to share with you that the Chamber is diligently working to host several Project Wichita focus groups using the digital toolkit developed by Project Wichita.

Investor Engagement – We’re hosting a focus group on April 19 for input from a joint meeting of our Board of Directors and Board of Advisors. Representatives from the Boards of YPW, Wichita Hispanic Chamber, Heartland Black Chamber and our Small Business Committee will also participate.

Small Business Committee – In addition to participating in the April 19 event, our Small Business Committee will meet on April 25th to develop a plan to solicit more input specifically from small businesses in the region.

Past Chairs – Past Chairmen and Chairwomen of the Chamber will gather on May 1 for a focus group so that we can solicit their unique perspective on Project Wichita discussion questions.

Diversity & Inclusion – Participants from last year’s Diversity & Inclusion listening tour will be invited to a focus group on May 14 and then encouraged to host focus groups with those within their own networks.

Regional Partners – The Chamber is leading a focus group on May 16 in Newton for input from  representatives of area Chambers and Economic Development groups.

Leadership Wichita Alumni – A date for an alumni focus group is being targeted and Leadership Wichita is also working with USD 259 to train high school students as facilitators for classroom focus group sessions.

YPW – Our affiliate, the Young Professionals of Wichita, will host three focus group sessions. Two will be scheduled on area college campuses to ensure participation at the collegiate level.

I look forward to sharing more information with you about this important visioning process as the year progresses.

Digital Wichita Elevates Local Social Media Practices

MEMBER MINUTE WITH DIGITAL WICHITA

Digital Wichita joined the Chamber on Monday, April 2. We’ve interviewed their co-chair, Phil Mershon, for a profile of the organization and to introduce the group to our membership.

Some of the current Digital Wichita Leadership Team members are pictured above. They’re currently working on several 2018 social media events for the Wichita area.

What’s the mission of Digital Wichita?
Our nonprofit group elevates social media practices through access to educational events with nationally-known speakers and authors.

How long has the group been bringing experts to Wichita?
A group of four digital entrepreneurs (Naomi Shapiro, J.D. Patton, Eba Hamid and Cindy Kelly) formed Digital Wichita in 2010 to exchange best practices and improve their own social media skills. The group also wanted to learn from the best practitioners and began producing educational events in 2015. Our first event attracted 225 attendees.

Over the years we’ve brought a number of experts to Wichita, including:  Marcus Sheridan (The Sales Lion), Mark Schaefer (Schaefer Marketing Solutions), Shannon Johnson (Alaska Air) and Jeff Sieh (Social Media Examiner). It’s very beneficial to Wichita when the nation’s leading social media experts make connections with area business leaders. They become national ambassadors for our business community.

Digital Wichita secured author Marcus Sheridan for a learning experience event that was held in Wichita last October.

To what do you owe your success?
We have a very focused, passionate and well-connected group of about ten people on our planning team. They all volunteer their time to plan these events and they have a history of working well together. They have access to numerous local resources, but they’ve also developed valuable national connections so that we can secure some of the most sought-after speakers for our events.

The partnerships we’ve developed with other area organizations have really expanded our outreach the last three years. Organizations like the Chamber, Applied Technology Acceleration Institute, Douglas Design District and WIBA share our passion for elevating their social media game. They help us reach more businesses and organizations who are interested in keeping on top of the latest social media tools, measurements and practices.

What’s your most recent success story?
Convincing former Disney executive Duncan Wardle to offer an all-day innovation workshop focused on design thinking in Wichita on April 19 has been very rewarding. We’re using a new model that makes it possible to offer the interactive and hands-on learning experience for $200 per person, a fraction of the usual price. His goal is to help people break through their creative blocks and push past ‘group think.’

Wichita’s entrepreneurial community has been re-energized during the last few years and so the timing is perfect for this workshop. Transforming a great idea into a real working business model requires unleashing and capitalizing on creativity. And sharing those breakthroughs through social media channels is a powerful way to expand on them.

We’re offering Chamber members a reduced cost through the Chamber member-to-member discount program so we hope to meet many of them when they attend. Use the code Chamber50 for $50 off.

Digital Wichita celebrated Social Media Day in 2017 with an event that featured a panel of the digital experts behind Wichita’s top Instagram accounts, including several local entrepreneurs.

How does your organization differ from other area marketing organizations?
We focus solely on social media and we’ve cultivated professional and personal relationships with well-known experts who speak all over the country. We aren’t trying to replace or compete with other marketing organizations. We really enjoy partnering with them and we’re very open to new and innovative ways to work together. We don’t have a monthly meeting or offer annual memberships. We stay laser-focused on one or two events per year.

Why do you like doing business in Wichita?
We really love the entrepreneurial spirit here. People are willing to keep trying until they succeed. This is a large community with a very tight-knit feel. People are very connected. You can generally get to anyone you need to reach with just a few conversations.

Why did you join the Chamber?
We went through the process of becoming a legal nonprofit entity last year. Joining the Chamber was the next logical step.

Becoming more adept at social media helps businesses of all sizes thrive locally and expand their global reach. We want them to succeed in marketing their goods and services internationally. So our mission definitely aligns with the Chamber’s efforts to improve the overall business environment in the region. We believe membership will increase our visibility and provide us with more opportunities to partner with other organizations and businesses.

What’s your favorite Chamber event?
I attended the Chamber’s Annual Meeting last year and I’ve always been impressed with the caliber of speakers who headline that event.

Do you have a charity component to your work?
We want our events to be affordable to companies and organizations of all sizes, so we just try to cover our basic expenses with a low registration fee. In the event that we do raise a little extra money, we’d definitely like to give back to the city that has helped shape us. We’re interested in donating to local nonprofits, especially those that use and understand the power of social media.

Please welcome Digital Wichita to the Chamber by following them on these social media channels:  Facebook, Twitter and Instagram.

 Contact Kresta Dundas at 316-268-1115 if you are interested in joining the Chamber or know a company/organization that would benefit from Chamber membership.

Growing the Youth Employment Project

By Jonathan Long, Director of Community Advancement for the Chamber

Jonathan Long is the Chamber’s Director of Community Advancement.

How many of you remember your first job? For many of us that experience – great or otherwise – helped set a foundation that we’ve continued to build upon professionally. However, many of today’s youth are waiting later and later to establish this foundation and thus aren’t developing the soft skills and work habits needed to excel in the full-time work world.

The Youth Employment Project (YEP) is helping young adults make progress on this issue. YEP teaches Wichitans, as young as age 16, the skills necessary to become great employees and then connects them with an employer to provide a work experience to practice those skills. The program is a partnership between several community organizations and employers.

In 2017, the project placed 463 individuals with 91 employers. This year we want to increase that number. Spirit AeroSystems provided 20 work experiences in 2017 and they’ve doubled their commitment for 2018. We’d love to see more companies increase their placements as well.

Enhancing our human capital has been a growing issue for Wichita and the South Central Kansas region for quite some time. A way to combat the exodus of our talent is by forging a deeper and earlier connection with our local talent pool. There is no better way to do that than with a youth employment experience.

How can you get involved?

  • HIRE
    interns (age 14-21) for a six- to 10-week paid work experience opportunity.
  • SPONSOR
    an intern’s paid work experience opportunity at another business or organization.
  • SPREAD THE WORD
    about this important program through your own professional and social networks.

For more information contact the Workforce Alliance of South Central Kansas:
Employers  call 316-771-6622
Intern Applicants – call 316-771-6620

Follow this link to see a 2017 video produced by the Workforce Alliance of South Central Kansas regarding the Youth Employment Project from the perspective of employers.