Member Minute with Dandelion Wine Design

Facebook and Instagram @dandelionwinedesign – 316-308-0803

Jan Sattler is the creative talent behind many of the Chamber’s most popular graphic design projects. She’s developed numerous invitations as well as the Chamber’s award-winning annual summaries. And she just finished producing a unique intern passport for the Chamber’s affiliate, the Young Professionals of Wichita (YPW). In this interview, you’ll learn more about what inspires her to find creative solutions to the challenges faced by her clients.

Jan Sattler owns and operates Dandelion Wine Design.

What products and services do you provide?
The name of my business might lead you to believe that I specialize in the fermentation of dandelion blossoms into wine. Not so. I love a good challenge and I find great satisfaction in transforming what some people may view as a problem into a positive opportunity. My objective with this business is to find creative solutions. That’s reflected in the name and motto for my business:  “When life gives you dandelions, make dandelion wine. Turn your nemesis into something divine.”

I specialize in logo & branding design, business cards, stationery, brochures, flyers, postcards, ads, banners, forms, catalogs, newsletters, direct mail, posters, billboards, signs, infographics, trade show materials, murals and apparel design.

In addition to graphic design services for businesses and organizations, I also design invitations, announcements, signage and room decor for events celebrating the special occasions of life: birth, birthday, graduation, wedding, anniversary, retirement, and memorials to name a few.

Another category of my design work involves various Wichita Flag swag items, including a 2018 calendar and unique seasonal items.

My objective with this business is to find creative solutions – to surpass the typical way of thinking by creating an end product that is truly unique and unforeseen. I strive to exceed the expectations of the client while meeting the specific needs of their company, organization or special event.

About my company
I’ve been a graphic artist for 20 years, but only recently under the name Dandelion Wine Design. Past clients include the Diocese of Wichita, Wichita Clinic and Via Christi Health. I’m the Principal & Creative Director, Project Manager, Business Manager and Graphic Designer for my business.

What differentiates your business from your competitors?

Initially I prefer to meet face-to-face with new clients. I want to get to know them and learn their story. I’m interested in their style and their preferences. I want to create specifically for each client and satisfy THEIR unique graphic needs rather than MY wants, without any templates or preconceived idea.

Jan Sattler likes to incorporate unique folds in her designs so that they stand out for her clients.

What about your business are you most passionate?
The creative part. My favorite projects are the ones where I can be “extra” creative. Perhaps a special fold will take the project to the next level as was the case with the 2015 & 2016 Chamber Annual Summaries. My 2018 Wichita Flag calendar design took “special fold” to a whole new level. Another fun project was the interactive Wichita Flag mural I designed for the Chamber. Now I have been challenged to create a fun mural for one of my Chamber member clients, SpinICT.

Describe your business’ most recent success.
Together with the Chamber, three awards were received for the 2015 Annual Summary “folded Wichita flag” document: 2016 Silver Award from the Wichita American Marketing Association Annual Report category, 2016 First Place from the Kansas Professional Communicators Annual Report category and 2016 Honorable Mention from the National Federation of Press Women Nonprofit Brochures category. We also won the 2016 Gold Award from the Wichita American Marketing Association for the #ILoveWichita Wichita Flag cityscape design and initiative.

To what do you attribute your success?

I was drawing and painting from a very early age and always had a sense of the elements of design before I learned their technical definitions. Certainly, many useful traits have been passed down through my family, like the courage and determination necessary for growth and new ventures as well as a strong work ethic.

What is most valuable about Chamber membership?
Since I work alone at my home office, what is most valuable to me is networking and socializing with other Chamber members. Many of my clientele are Chamber members, whose design work was secured as a result of my Chamber membership and their recognition of my graphic projects produced specifically for the Chamber. On a scale of 1-10, I rate Chamber membership at a 10 for anyone who wants to build a successful business in this vibrant, pride-filled community.

What is your favorite Chamber event?

The Annual Meeting of course, since I have been given the opportunity to create the printed materials for the event: the folded flag brochure in 2015, the new logo reveal with special fold in 2016 and the Sports Celebrated magazine in 2017.

Sattler designed the interactive Wichita flag mural that is positioned on the east side of the building.

What’s your best piece of advice for new small business owners?
If you have some talent and you are willing to work hard, you can become very successful at your trade. But excellence, peak performance, and being the best you can be at something can really be enhanced with coaching. Don’t be afraid to seek appropriate counsel, mentoring and advice. Fortunately, Chamber membership provides many of these coaching opportunities to build your business.

What’s the most effective social media tool for your own business?

So far, I have not taken full advantage of the positive impact that social media could have on my business. I have an Instagram account, a Facebook page and a website that I am currently updating. However, I have dedicated time to create graphics for social media use for my clients.

Where do you see your business in the next five years?
I plan to nurture the seed that has already been established, to strive to make Dandelion Wine Design more efficient and profitable. We all know that it’s difficult to keep a good dandelion down. To be resilient and deeply rooted are key.

Member Minute with Connie’s Mexico Café

2227 N. Broadway, Wichita, KS 67219 | 316-832-9636
Facebook: Connie’s Mexico Café
Instagram: @conniesmexico

One of Wichita’s oldest and most-loved Mexican restaurants, Connie’s Mexico Café is celebrating 55 years in business this month. The founders of the restaurant, Ralph and Connie Lopez, proved that you don’t need a fancy degree to do well in life — just a commitment to work hard and a desire to chase the American dream. They passed that work ethic on to their daughter Carmen Rosales, who now owns the restaurant, and she is passing it down to her children and grandchildren.

Carmen shares her passion for her family-owned restaurant and the broader Wichita community in this Small Business Week Member Minute Profile.

Please tell us a little bit about your business.
Connie’s Mexico Cafe was started in 1963 by Connie and Ralph Lopez. After Ralph served in WW2, Connie, Ralph and their daughter Carmen moved to Wichita to truly live the American dream. Wichita is such an entrepreneurial town. Ralph also opened his own barber shop and helped Connie start the café. They worked hard at owning small businesses!

Today, we sell Tex-Mex food and are known for our King Size Burrito, and we have 21 employees.

You can’t go wrong with the queso fundido enchiladas!

Describe your business’ most recent success.
Being voted Best Mexican Restaurant in the Wichita Eagle Reader’s Choice Awards again and celebrating 55 years of service in 2018.

To what do you attribute your success?
Consistency of my mother Connie’s recipes, taking no shortcuts, and offering the best service and food. 

What differentiates your business from your competitors?
Longevity and consistency 

What is something people may not know about you or your business?
We have been around since April 1963. 

Where do you see your organization in five years?
More expansion and publicity for our business and hopefully another location.

What about your business are you most passionate?
Happy customers and co-workers 

Is your company involved in any community/civic activities?
We are strongly tied to the local community events in Northside. We participate in some NoMar events, and we donate what we can when any local organizations need a helping hand. 

Share any fun facts, throw backs, historical facts, or unique aspects of your business.

  1. Connie’s burritos were 25 cents back in the 1960’s.
  2. Our building is 112 years old.
  3. We found a beautiful hidden mural in our kitchen when we renovated last year.
  4. Connie used to make the tortillas from scratch for all the meals on the menu.
  5. Back in the 1970/80’s the Carney brothers, founders of Pizza Hut, tried to ask Grandma Connie if she’d ever consider franchising Connie’s food. Connie declined the opportunity to consider franchising Connie’s food. We often wonder if Connie’s could have been the next Taco Bell, but if you’ve ever eaten a Connie’s taco, you’d quickly taste the difference!

THE CHAMBER
Why did you join the Chamber and what do you find most valuable about Chamber membership?
We became members to invest in our future and to join forces with other local businesses. We want to share ideas with other members and hear their goals, give encouragement and take any advice on how to thrive! 

On a scale of 1 to 10, how strongly would you recommend Chamber membership to a colleague?
Highly recommend! We all want our businesses to grow not only with customers, but because of relationships with community and other businesses. This will create an awesome city for all. 

What has Chamber membership brought to you and your business?
The ribbon-cutting event celebrating our 55th anniversary (scheduled for Friday, May 11) is such an honor. We can’t wait to celebrate!

The fajita plate is also a customer favorite.

SMALL BUSINESS
What is the best thing about being a small business?
I teach my family about everything, and my grandkids get to experience growing up in the restaurant industry.

What is the most challenging thing about running a small business?
Finding employees with the same passion. 

What is your best piece of advice for new small business owners/entrepreneurs?
Never lose hope and never give up!

What is something you wish you had known when your started your own business?
The hard work is never ending.

Favorite app?
Facebook and Instagram are powerful tools we use to advertise. And, of course, our alarm system Alert 360 to always check on our restaurant when we can’t be there.

WICHITA BUSINESS COMMUNITY
What is the best thing about doing business in the Wichita area?
The best thing about doing business in the Wichita area is the cooperation other businesses bring. We love that big or small companies have their events at our restaurant or we cater at their special events. We love that we are considered an icon and a staple of Wichita.

Is there anything else you would like to include?
Please join us for our 55th Anniversary Celebration on May 11 & 12! We will be having a ribbon-cutting ceremony with the Chamber of Commerce at 1 p m  on Friday the 11th and other fun events all weekend!

Connie’s Mexico Cafe Owner Carmen Rosales stands next to family photos that hang in the restaurant. They show her parents, Ralph and Connie, and her five daughters.

Member Minute with The Arcade

139 N. Mead, Wichita, KS 67202 | 316-844-0010 | thearcadewichita.com
Facebook: @thearcadewichita | Twitter & Instagram: @arcadewichita

Owners Michael Jensen and Derek Sorrells have brought a new and unique entertainment option to downtown Wichita.

What do you do when you and your buddy own nearly 70 arcade game from the 80s and 90s? You open a place where people from all around can enjoy them, which is exactly what arcade game collectors Derek Sorrells and Michael Jensen did. For some, visiting The Arcade brings back nostalgia of their youth. For others, it is the first time experiencing these games. And for all, it is a lot of fun.

President Derek Sorrells shares what makes The Arcade unique (and an incredible deal – only $10 for all-day play!) and his enthusiasm for gaming in this Small Business Week Member Minute Profile.

Please tell us a little bit about your company.
The Arcade was opened on December 15, 2017 by Derek Sorrells and Michael Jensen, two arcade game collectors that turned their private collections into a place where everyone can enjoy and play 80s and 90s arcade games. We are located in downtown Wichita at 139 N. Mead.

Describe your business’ most recent success.
Parties! We have held MANY parties….more than we ever thought we would. We have hosted everything from corporate parties to church groups to team-building events. And, of course, birthday parties.

$10 buys all-day, unlimited play at The Arcade.

To what do you attribute your success?
A simple low price ($10 for all the games you can play!) and a large group of games that all work!

What differentiates your business from your competitors?
We don’t require quarters or tokens for our 75 video games. Customers can play all they want for one flat fee.

What is something people may not know about you or your business?
Michael and I owned 90% of the arcade games BEFORE the arcade opened. Both had huge personal collections in their basements and now we get to share them with our customers.

Where do you see your organization in five years?
It’s difficult to know where we’ll be in five years. This is an interesting business based somewhat on nostalgia. Hopefully we are still around and growing!

What about your business are you most passionate?
Seeing people smile and hearing them tell their kids, “This is what an arcade was like when I was a kid!” The stories and comments like that make our business worthwhile every day.

Is your company involved in any community/civic activities?
We generously donate to non-profits.

Share any fun facts, throw backs, historical facts, or unique aspects of your business.
Derek’s first arcade game was Galaga and Michael’s was Mortal Kombat 2.

THE CHAMBER
Why did you join the Chamber?
We joined the Chamber in order to work with other small business owners and to grow and learn together.

SMALL BUSINESS
What is the best thing about being a small business?
If something needs to change, we change it.

What is the most challenging thing about running a small business?
You’re the CEO and the janitor at the same time.

What is your best piece of advice for new small business owners/entrepreneurs?
Plan. Talk to people already doing what you want to do. Don’t let your passion overrule logic.

WICHITA BUSINESS COMMUNITY
What is the best thing about doing business in the Wichita area?
The people. We are friends with people that run arcades across the U.S. The problems they seem to have (like trying to sneak in, rude and crass behavior, etc.), we just don’t see much of it. People are friendly and respectful.

OTHER
Favorite app?
The Points Guy (love traveling!)

Favorite business book?
Anything from Tony Robbins

Member Minute with Red Door Three

1400 Terradyne St #210 | Andover, KS 67002 | (316) 570-2773
FB: @RedDoorThree | Twitter: @edmundson3

Stacy Edmundson is the President and Owner of Red Door Three.

Stacy Edmundson is the President and Owner of Red Door Three. Located in Andover, the company has been a Chamber member since 2014 and a member of the Wichita Manufacturer’s Association (a Chamber affiliate) since 2015. Edmundson’s passion for customer service shines through in this Member Minute.

What products and services does Red Door Three provide?
Red Door Three is a display and exhibit company that specializes in creating exhibits that are custom to the client’s needs — from design to manufacture to set-up and dismantle. Our main areas of focus are custom exhibits, portable displays, custom kiosks and interior signage. We handle the project, from the design process to manufacturing  to final installation. We are also an authorized Nimlok dealer.

Why did you join the Chamber and what do you find most valuable about Chamber membership?
Business is all about relationships. We joined to connect with other businesses in the Wichita area. It’s been an amazing marketing tool for us and has helped with name recognition and credibility.

What is the best thing about doing business in the Wichita area?
Wichita is a great city to do business in, especially in our industry, because of the variety of businesses that call Wichita ‘home’. Every business needs what we have to offer in some way or another. We want our clients to succeed in their marketing efforts so that they can grow and create more jobs. We take great pride in that. There’s no more gratifying feeling than designing an exhibit and having it come to life to create business opportunities for our clients.

A rendering of the Solution Center that will open soon inside the new warehouse space Red Door Three will occupy in Andover.

Describe your business’ most recent successes.
It’s been a banner year, so I’d have to list five things.
— I was just accepted into the SBA Emerging Leaders Initiative. In completing the program, I will have developed a three-year strategic growth action plan for my business.
— With the help of the Kansas PTAC Team, we are finalizing our government contracting certifications.
— We’ll soon be finalizing a Solutions Center for our clients at our facility located in Andover. It will be a great environment for clients so that they can see various products and what materials and options are available.
— We were recognized by Nimlok for “2017 Best Design” for an exhibit we created for a local Wichita client.
— Last year’s growth was amazing and our referrals are helping our expansion.

To what do you attribute your success?
Making sure that every client we have feels like they are our only client. We are focused on customer service. Our clients know that we will take care of them. That’s crucial in our industry. We live by deadlines and we don’t get second chances.

What is your favorite Chamber event, program, or service and why?
There are two of them actually. I try to attend every Small Business Owner Roundtable. It’s a great opportunity to meet with other business owners in the community and the session topics are very informative. The topic may not pertain to my business at this point in time, but things change so rapidly that it probably will soon.

My other favorite is the Member Business Exchange. You meet so many different businesses in such a short period of time. Great event!

What is something people may not know about you or your business?
The fact that we offer complete trade show coordination — logistics, show service coordination, set-up/dismantle, and exhibit storage. All of those services are needed to put a client’s exhibit to use and they can continue to rely on us for those.

What differentiates your business from your competitors?
We’re LOCAL. Many companies in our area have relied on exhibit houses outside of Wichita to develop their exhibits and may not realize that they can get the same level and depth of services with Red Door Three right here in the Wichita area. I would put us up against anyone’s current exhibit partner in terms of customer service, value, and overall expertise in the industry. Also, many other exhibit houses require their customers to sign multiple-year fulfillment contracts. These contracts require the client to work exclusively with an exhibit house for a specific period of time, typically two years. We don’t believe those types of contracts are necessary. We hold ourselves to the highest standards on all of our projects at all times. Returning clients and referrals are a testament to our high level of service.

What has Chamber membership brought to you and your business?
Visibility. I didn’t buy an existing business. I started a brand new one. While I had years of industry experience and people knew my name, they weren’t familiar with my company. The Chamber was the best way to get my name out there. It helped with both visibility and establishing credibility.

Where do you see your organization in five years?
We just celebrated our fourth anniversary and we’ve had a lot of growth in those four years. I predict even more growth for us in the next five years. I want to keep building our diverse list of clients and hope to hire a few more people over the next few years.

What about your business are you most passionate?
Learning about businesses and telling the client’s story thru exhibits and displays.  By doing this, it allow the client a platform to open more doors and provide more opportunities for their business. The variety of businesses in and around Wichita is truly amazing. I always try to get a tour of our client’s facility to get a real sense of what they do and how they do it. It helps us to provide the background and details our designers need to do the best job for the client. Those details definitely show through at the end.

Best thing about being a small business?
Knowing that the sacrifices and challenges are worth it when you get to pursue your own passion.

Most challenging thing about owning a small business?
Juggling so many priorities can be challenging, but there’s a real sense of gratification when you deliver exactly what you promised the client.

Best piece of advice for new small business owners.
Don’t be afraid to ask questions and seek mentors who you can connect with and support your vision. I’ve been so impressed with the business professionals who’ve been able to help me. Just one example: Shawn Nguyen at Wichita State University’s Kansas PTAC Team guided me through the entire certification process for government contracting. That group is invaluable for small businesses like mine.

On a scale of 1 to 10, how strongly would you recommend Chamber membership to a colleague?
A 10 for sure. There’s no better way to connect with the many great businesses in and around the Wichita area.

Favorite business book?
Purple Cow by Seth Godin

Is your company involved in any community/civic activities?
I recently joined the Wichita Aero Club and I’m a member of the Board of the Wichita Manufacturer’s Association (WMA). The majority of our clients are manufacturers, so I really enjoy learning more about that they do through the tours WMA offers. It’s really beneficial to interact with people who have so much experience in that industry. Our manufacturing experience in this region elevates us globally and I like being part of that organization.

Is there anything else you want to share?
People always ask me about the company name. I can’t take credit for it. I gave one of my dear colleagues the task of coming up with something that represented my beliefs. She came up with three words.
RED – is for leadership, courage and passion. It’s a bold color that stands out, even from afar. It represents the courage to outshine others and do the things others might be afraid to do.
DOOR – we offer different options.
THREE– represents my three children.

That sums it up!

Member Minute with Augustino Brewing Company

756 N Tyler Rd – Wichita, KS 67212 – (316) 721-5554 – augustinobrew.com
Find them on Facebook, Twitter and Instagram at @augustinobrew

The four founders of Augustino Brewing Company have decades of brewing and business expertise. They opened their brewpub in November 2017 and offer locally made craft beer along with special cocktails, coffee and a full range of appetizers, sandwiches, burgers, sides and desserts. A calendar filled with special events provides their customers everything from a Mother’s Day brunch experience to a Cornhole Tournament Throwdown.

Augustine and Bianca Iacopelli hosted a ribbon cutting at Augustino Brewing Company for Chamber Champions in April. Check the Chamber Facebook page for event photos.

A majority woman-owned brewery, the business owners include Bianca and Augustine Iacopelli and Kara and Geoff Finn. Augustine Iacopelli recently provided some insights into Wichita’s growing brewery scene and the highlights of owning a small business.

Please tell us a little bit about your company.
We improve our community by creating daily moments of joy for our friends and neighbors. We do this through offering food and beverage experiences not available elsewhere. We feature an American cuisine food menu, a 3.5 barrel brewery that our bar guests can look into, and a full coffee and cocktail bar. If you’re looking for a place to bring a party for drinks, there will be something nearly everyone in your group can enjoy. We also feature special seminars and events in “Beerology” and mixology and host intimate tours of our brewhouse on Saturday afternoons at 3 p.m.

Describe your business’ most recent success.
Every day we have guests coming through our doors and trying out our beers for the first or fiftieth time. Each week, our team has become stronger as we bring on additional A-players that see they are getting in on the ground floor of something really cool and unique in the brewing and restaurant industry. It’s difficult to quality when you’re a startup company and may not be able to offer all the perks of other companies, so you have to find team members who see the big picture and realize the best is yet to come.

To what do you attribute your success?
Never being afraid to fail and never being afraid of being the dumbest guy in the room. Surrounding yourself with smart people who have learned lessons before you is important. Also, trying to absorb (and filter) as much information as possible, while thinking about what might be applicable to what you are trying to accomplish is important.

What differentiates your business from your competitors?
We focus on building relationships with our guests by offering our Ultimate Mug Club, which is our “gym membership without the sweat and a lot more beer!” For one flat price each month, members get beers and coffee included in their membership along with additional discounts. All their beers and coffees are served in our signature 20oz stoneware mugs instead of our pub pint glasses.

We’re also the only brewery in the area that both features a full coffee and mixology bar. There are specialty coffees and cocktails that are available at Augustino Brewing that you cannot get anywhere else. One example of this is Lu’s Habitude. This is a Cuban coffee nitro collaboration between Augustino Brewing and Nitro Joe’s. It can be ordered with or without alcohol and is fantastic either way.

We also produce a podcast called “What’s Brewing with Augustino.” This originated to simply create content to improve our website ranking on Google and other search engines. I’d created over 100 episodes prior to opening our doors and didn’t necessarily intend to continue producing them. However, shortly after we opened, people started asking our staff if I was planning to do new episodes for the show. So, we’re starting the show back up, currently via Facebook Live, with archives going to our channel on SoundCloud, iTunes, and our Augustino Brewing blog on our website. It’s a fun way to get our news and events out to fans.

Augustino Brewing Company is located at 756 N. Tyler Road.

What is something people may not know about your business?
Very few people realize that Augustino Brewing is either the only or one of the only majority women-owned breweries in the state of Kansas and among a handful of women-owned breweries in the region. Even though the sign says Augustino, which people associate with me because of the closeness in name, my spouse Bianca Iacopelli, owns over 60% of the business outright and is our financial hero behind the scenes that makes Augustino Brewing happen.

Where do you see your business in five years?
We’d like to expand our business into additional locations bringing our craft food and beverage experiences to additional communities in the Wichita area and beyond. We’ve been asked many times about distributing our product on a larger scale. We very recently signed a distribution contract and you’ll start seeing Augustino Brewing on draft in some of the finer craft beer establishments in the immediate Wichita area. That stated, we are not in a hurry for mass distribution. All the movement currently in craft beer is toward smaller-scale and local establishments. People want beer that’s made near them in many cases, which is why the regional and national brewery markets are struggling. We believe that we are building a model that is scalable, while still allowing for localized innovation and community involvement.

What about your business are you most passionate?
As a homebrewer for about 20 years, the craft beer side of the business is the focus of my passion. However, our ownership team realizes scaling our business requires looking beyond the beer to having a passion for the food and beverage category in general. One thing that is concerning to the craft beer industry right now, is that many younger drinkers are not drinking craft beer, or drinking less of it than their parents’ generation. Just like macro beer was my generation’s “parents’ drink of choice,” and thus not as “cool” as craft beer to people around my age, “craft beer” is becoming that way for the younger generation as they seek out other beverage categories. Because we offer high-end mixology and craft coffee in house in addition to our beer, we’re able to bridge the gap between generations and offer unique products not available at our other area competitors. I’m very proud of the fact that we’ve been able to recruit some of the top bartenders and mixologists in the area that bring a level of creativity and passion to other beverage areas. Their enthusiasm for what they do excites me as well and adds significant value to the Augustino Brewing Company brand as a whole.

Is your company involved in any community/civic activities?
We love participating in area philanthropic events, particularly those that support causes helping disadvantaged children and women escaping trafficking and abuse in the community.

What unique beverage can people find at Augustino Brewing Company?
We feature the only nitrogenized Cuban coffee beverage in town, if not anywhere. Lu’s Nitro Habitude Cafecito packs a huge punch in terms of caffeine and sweetness and was our first collaboration on a beverage project with Nitro Joe’s. The reaction we’ve gotten from everyone who has tried it is… “WOW, that’s amazing.”

THE CHAMBER
Why did you join the Chamber and what do you think will be most valuable about Chamber membership?
We believe we’re uniquely positioned as a business that can cater to other businesses. By being one of only two brewpubs currently in town with separate seating areas that can handle groups of over 100 with a full kitchen, we’re able to cater to groups looking for unique food and beverage experiences for both their employees and clients. Before we even opened our doors we were receiving phone calls to book special events and meals at our location and have found that our business clientele was higher than we originally predicted. We look forward to working with fellow Chamber members on planning special events at Augustino Brewing Company in the future.

What is your favorite Chamber event, program, or service and why?
Thus far, I’ve only been to one event which was Networking at Noon at Hopping Gnome Brewing. I enjoyed myself and the fact that there were a number of people I knew there from other professional circles.

On a scale of 1 to 10, how strongly would you recommend Chamber membership to a colleague? Why?
Honestly, the jury is still out for me as I’m a new member. If it’s like many other things I have been involved with in my professional career, the more you invest into an organization the more you’ll get out of it. We’re happy to continue to explore the many resources and opportunities the Chamber has and hope to continue to grow with the Chamber.

Are there other Chamber members that you do business with?
Several, perhaps most notably Heartland Credit Union, who played a very significant role in making Augustino Brewing Company a reality.

SMALL BUSINESS
What is your biggest challenge as a small business?
What’s not a big challenge as a small business startup?! Paying down debts and keeping money coming in, while refining business practices and constantly trying to improve on shoestring budgets. We’ve definitely seen increased business since the beginning of the year, but it’s always a struggle. We go by the mantra, “If we help enough other people and philanthropic organizations where we can, we’ll wind up building good karma in the community and helping ourselves in the process.”

What’s the best thing about being a small business?
Being a “jack of all trades” is finally paying off! I’ve probably learned more in the past six months than the past twenty years. Business ownership is fraught with challenges, but each one is like trying to solve a puzzle and is extremely engaging and exciting.

What’s your best piece of advice for new small business owners?
I’ll pass along some good advice I received from another business owner:   “Remember, the highs are never as high as they feel, nor are the lows as low.”

Something you wish you’d known before you started your business?
Nothing really prepares you for the mental, emotional, and physical toll starting a business can take. You can “know” the things you will face as you deal with the challenges and triumphs of owning and operating a business, but there isn’t anything that lessens the impact ownership has on your well-being and the importance of making time to recover and recuperate, even when it feels like there is no time to do so.

WICHITA BUSINESS COMMUNITY
Why do you like doing business in the Wichita area?
Because it’s a great city with great people. All of our owners are “transplants” from other parts of the country and settled down in Wichita because it’s a gem that many people who have grown up here are only now starting to realizing. There’s a wonderful resurgence in the entrepreneurial community that provides support to local businesses and entrepreneurs trying to bring their ideas and projects to reality.

OTHER ADVICE
Favorite business app? Why?
Evernote Premium is the BOMB! It pretty much ties my business and personal life together no matter where I’m at. I also live off the business card scanning tool when networking. It’s nice to be able to just scan the cards you receive and have them automatically saved and filed within Evernote and in your contact lists simultaneously, not to mention automatically searching to see if the contact is on LinkedIn and available to connect.

Favorite business book? Why?
Winning by Jack Welsh is a pretty easy read, albeit a little longer than many business books, but many of the principles are rock solid regardless of your industry.

Creating Magic by Lee Cockerell cuts to the bare bones principles of creating a great customer experience. It’s based on his years in hospitality at Hilton, Marriot, and Walt Disney World.

Start Here by Clay Clark, Johnathan Kelly, and Marshall Morris is a beast of a book. It literally outlines the steps of starting a successful business in an actionable manner, complete with accompanying website, templates and business podcast.

SOCIAL MEDIA TOOLS
What’s the most effective social media tool for your business? Why?
Right now, it’s definitely Hootsuite. We’ve set up months of “timeless” posts for our feeds to give us a good baseline of communication with our audience that we augment with our more timely photos, videos, and events that we drop in on a more ad hoc basis.

How many hours per week do you devote to connecting with your customers and partners on social media?
It can vary, but the short answer is a lot. As a new business, social media is a very cost effective way to reach our specific audience and test marketing and branding messages before trying to scale our messaging to a wider audience.

Member Minute with Hermes Healthcare, Inc.

1900 N. Amidon, Suite 210 – Wichita, KS 67203 – (316) 260-4110 Hermeshealthcareinc.com | Facebook: @Hermeshealthcare

Hermes Healthcare is a primary care practice that specializes in foot care. Founded in April 2015 by nurse practitioner and owner Jayne Hermes, it serves over 5,000 patients in 75 locations throughout Kansas. More than twenty staff members consisting of nurse practitioners, nurses, medical assistants and office personnel focus on providing adult foot care for their patients. Cardiologist and peripheral vascular interventionist Dr. Ravi Bajaj is the collaborating physician for the practice. 

Nurse Practitioner Jayne Hermes owns Hermes Healthcare and Dr. Ravi Bajaj is the collaborating physician.

Owner Jayne Hermes shared information about the challenges and rewards of operating a growing healthcare practice in this interview.

Describe the mission of Hermes Healthcare.
We fill a clinically neglected gap in healthcare and enhance the quality of life of those we serve by providing excellent foot care and education. Healthy feet are an important part of maintaining independence and enhancing quality of life. Caring for them as we age can be difficult due to failing vision, as well as decreased mobility and flexibility. Diabetes, heart, kidney, and neurological problems put people at risk of loss of limb, making screening, prevention, and education paramount. Peripheral vascular disease is largely unrecognized and can cause foot and leg pain and non-healing wounds leading to amputation. Foot and toe deformities compound the problem by creating pressure points that can lead to painful sores.

Because routine foot care can prevent foot and leg complications and help patients keep their independence, many of our services are covered by Medicare and other insurances if patients have a qualifying diagnosis. Foot care includes a thorough foot exam and assessment of circulation and sensation, trimming and cleaning of nails, reduction of calluses, removal of ingrowing nails, and freezing plantar warts. We also provide education on foot care, safety, diabetes, peripheral vascular disease, and other health conditions. We test for peripheral artery occlusion if indicated.

Describe your most recent successes.
— We recently surpassed 5,000 patients.
— April 2 was our third anniversary.
— We’ve outgrown our current facility and are in the process of moving to a new location at 3343 W. Central, which will open in May.
— Our services were profiled in The Wichita Eagle on April 5. That story generated 15 new patients for us on the day the article ran plus a number of inquiries. We’ve continued to gain three to six new patients per day as a result of that article.

To what do you attribute your success?
I think this was God’s plan. It certainly isn’t something I envisioned. The need and opportunity just presented themselves.

What differentiates your business from your competitors?
Our foot care services are different from podiatry in that podiatrists focus on the structure and function of the foot. Our focus is on circulation, sensation, screening, and education.

Hermes Healthcare treats patients at 75 Kansas locations.

What is something people may not know about you or your business?
People don’t know about the prevalence of peripheral vascular disease or that professional foot care is recommended and covered by insurance if present.

Where do you see your business in five years?
Because, atherosclerosis (plaque) is not usually localized, I can see our services expanding to screening, treating and referring for coronary artery disease and carotid disease. While peripheral vascular disease causes pain and poor healing, patients with it usually die of heart disease and stroke. It’s also conceivable that we could expand into other states and regions.

What about your business are you most passionate?
Providing exceptional patient care and a positive work environment.

THE CHAMBER
Why did you join the Chamber and what do you think will be most valuable about Chamber membership?
I joined the Chamber to network and tap into business and leadership resources and marketing opportunities. I find opportunities like this Member Minute to be quite valuable in increasing visibility and exposure.

What is your favorite Chamber event, program, or service and why?
I appreciate opportunities to learn about the success of other area businesses via Chamber communication initiatives. I’ve been watching the Nuggets of Wisdom (N.O.W.) videos produced by M.A.D. Ad Company about Chamber members. I’m learning a lot about area businesses which is not only beneficial professionally, but personally.  I now know where to have my next diamond ring designed and where to get my craft beer.

What has Chamber membership brought to you and your business?
Exposure, visibility and opportunities to network.

On a scale of 1 to 10, how strongly would you recommend Chamber membership to a colleague? Why?
A 10 because of the opportunities for networking and exposure, resources, support and  communication about Wichita leadership and events.

SMALL BUSINESS
What is your biggest challenge as a small business?
Keeping up with Medicare/insurance policies and regulations.

What’s the best thing about being a small business?
Feeling empowered to succeed.

What’s your best piece of advice for new small business owners?
Discover hidden talents of your staff and put them in a position to best utilize those talents.

Why do you like doing business in the Wichita area?
We are headquartered in Wichita and have many loyal and supportive patients.

Favorite business app?

Up to Date (clinical decision support tool)

Favorite business book?
Nurse Practitioner’s Business Practice and Legal Guide by Carolyn Buppert.

What’s the most effective social media tool for your business?
We use Facebook to recruit qualified staff as well as new patients.

Member Minute with Profile by Sanford Health

Member Minute profiles are meant to highlight Chamber member businesses in a format that can be read in a few minutes.
You may have heard about weight management program Profile by Sanford from their advertisements in local media. But did you know that all of the people in their advertisements feature real people who have found success with their program, not paid actors? We sat down with Certified Profile Coach Sam Schaefer (pictured) to learn more about the business and how they can help Wichita businesses.

Please tell us a little bit about your company.
Profile is a weight management program using coaching, technology and meal replacements to help our members lose weight and keep it off. Profile was developed in 2012 by physicians at Sanford Health; one of the country’s largest healthcare not-for-profit healthcare systems. Profile Wichita has 7 Profile Coaches who support over 500 members as they push toward their nutrition, activity and lifestyle goals. Our mission is to change lives one relationship at a time.

Why did you join the Chamber?
Joining the Chamber was a “no-brainer” and is the perfect way to add value to the Wichita business community. The most valuable part is having instant access to people and businesses in Wichita who need our services and we need theirs.

What is the best thing about doing business in the Wichita area?
I think the best thing about doing business here in Wichita is the ease of networking and abundant business growth opportunities. News travels fast in Wichita and we’re looking to deepen our roots in this city.

Describe your business’ most recent success.
Here in Wichita, our coaches and customized coaching experiences have helped our members lose over 9,000lb. Profile was recently named #60 in Entrepreneur Magazine’s Top New 500 Franchises for 2017 and we’ve helped over 100,000 people lose a collective 1 million pounds.

To what do you attribute your success?
Profile’s success can be traced back to our physician advisory board, education and leadership team, but most importantly our coaches. Profile coaches are the heartbeat of our company. They build relationships with our members and are invested in their success.

What is your favorite Chamber event, program, or service?
Young Professionals of Wichita (YPW) is one of my favorite Chamber programs. I look back to when I first joined YPW and the connections I made five years ago – fast forward to now, and I’m still in contact with them and our companies do business together.

What is something people may not know about you or your business?
Profile by Sanford is a not-for-profit and our revenue goes back to Sanford Health to support the research and development of cures for cancer, diabetes, heart disease, and other life-threatening health conditions.

What has Chamber membership brought to you and your business?
Chamber membership has opened a lot of doors for Profile. The networking, business development, volunteering and community engagement opportunities are endless.

Where do you see your organization in five years?
Profile will grow from the current 30 locations to over 60 in the next 3 years, some of which will expand into Canada. Here in Wichita, I see ourselves opening a 2nd location to provide more value to our current and future east-side members.

What about your business/organization are you most passionate?
My aim is to coach our members to their weight loss goal, but through education and lifestyle modification they’ll be able to maintain their weight loss for a lifetime.

Favorite business book?
The MomShift by Reva Seth. Women share their stories of career success after having children.

Complete this sentence: “When a customer walks into my business, they can expect…”
…an extremely high level of customer service. Don’t be surprised if your coach greets with you a smile and a handshake, asks about your kids’ last basketball tournament, and helps you carry your food to your car. It’s just part of our culture.

Is your company involved in any community/civic activities?
We have partnered with area school districts, small businesses and large corporations to provide a free comprehensive wellness program. We have also joined the Greater Wichita YMCA in raising funds to support their Strong Communities Campaign.

Is there anything else you would like to include?
Coaches can work with individuals with various health considerations and children as young as 8 years old (with a physician referral). Profile has also expanded to include a performance line of products and the knowledge to build meal plans to support athletes and active adults.

You can find Profile by Sanford Health in Wichita at 2616 N. Maize Rd., or follow them on Facebook, Twitter and Instagram.

Would your company or organization like to be featured in a Member Minute profile? Just send your request or nomination to Courtney Sendall

Member Minute with Wichita Animal Action League

Member Minute profiles are meant to highlight Chamber member businesses in a format that can be read in a few minutes. This Interview was conducted by Intern Claire Harpool.

Wichita Animal Action League (WAAL) joined the Chamber in April of 2017. We sat down with Sarah Coffman (pictured), founder and executive director, in her new Town West adoption suite. Coffman said Wichita is a great place to be, especially with recent strides to becoming more animal friendly.

Tell me about your organization.
WAAL was founded in November of 2013, and we got our rescue license shortly after that. Our new store front is beneficial because it gives potential owners a place to come and meet the animals. People are coming to this location so they get to interact with the animals before they adopt them.

Where do you attribute your success?
Our volunteers and our foster parents. With the volunteers, I have learned if you ask for something, someone normally has a connection to get what we need. For example, volunteers painted our store and donated kennels.

Favorite Chamber event?
We’ve only been to one Chamber event so far, Exposure, and it was fantastic! We got to meet a lot of other businesses in town that could help us further our mission of rescuing animals in crisis. Plus, people loved the adoptable dogs we brought to the event and I think we might have found a few adopters and new fosters. It was great “exposure” for us!

Also, I loved our grand opening because everyone came out to the big ribbon cutting ceremony.

What has Chamber membership meant for your business?
A sense of credibility. When people donate to a nonprofit, it is sometimes difficult to know where your money is going and what it is doing. When people find out that we are a Chamber member, it lends a little more credibility that we are legitimate.

Where do you see your organization in five years?
I would really love to have small facility. Spaying and neutering is a really big focus for us with our Spay it Forward program, which pays for owners to have their animals spayed and neutered at no cost to them. So eventually I would love to have a spay and neuter clinic, with a small portion dedicated to housing animals upon intake and then moving them to foster homes.

On a scale of 1-10 how strongly would you recommend Chamber membership to a colleague?
I think it is really important for nonprofits. We have not been a member for long, but I can send the chamber staff an email about an idea I have and they help connect me with others who could help me execute it.

Complete this sentence: When a customer walks into my business they can expect_____?
Free kisses and cuddles! We have gotten a lot of foot traffic at our new location. When people walk by, they get this look on their faces; they want to come in but they know they can’t because then they will fall in love and adopt.

In your company involved in any community or civic committees?
I participate with the the Animal Control Advisory Board’s discussions, which recommends policy changes to Animal Control and City Council. That board is a double-edged sword because you want to keep people safe but you also want to give the animals a shot. I also am a part of the Spay and Neuter Advisory committee.

Anything else?
Last year we took 220 animals off of death row, and adopted out 172, so we have grown bigger every single year. This year we are on board to exceed both of those numbers, we also started our new Spay it Forward program, and by the end of the year we will have sterilized 274 dogs at no cost to their owners.

If you would like to get involved in the Wichita Animal Action League, follow them on Facebook, Twitter and Instagram @WAALRescue, or on their website waalrescue.org.

Would your company or organization like to be featured in a Member Minute profile? Just send your request or nomination to Courtney Sendall

 

 

Member Minute with Midwest Single Source

Member Minute profiles are meant to highlight Chamber member businesses in a format that can be read in a few minutes. This Interview was conducted by Intern Claire Harpool.

The team at Midwest Single Source received some well-deserved recognition in August when the company was named the 24th largest distributor in sales throughout the United States (the only Kansas distributor included in the Top 50) by the Print Services and Distribution Association (PSDA).

The company was also chosen by the Wichita Urban Professionals as the Corporate Award Recipient at their 3rd annual Dreamchasers event. This award is given to a company that encourages diversity as displayed by its business practices and community presence.

Kevin Ulwelling is the President of Midwest Single Source Inc. “Both of these recognitions are special in their own way. To once again be one recognized as one of the leaders in our industry and documented by PSDA shows the consistency of sales we’ve maintained and expanded through the years,” he said. “The Corporate Award was a complete surprise, but it truly shows how involved and intertwined we are into the Wichita community and how many organizations we are lucky enough to partner with.”

Midwest Single Source has been a Chamber member for 30+ years.

Tell us about Midwest Single Source.
The company was founded by John H. Osborne in 1976. We are a distributor of office supplies, printing, promotional items, corporate apparel, furniture, mailing equipment and much more. We are headquartered in Wichita and have locations in Oklahoma City and an office with a warehouse in Topeka.

Tell us a little bit about Max.
We formally introduced Max in March of this year. He has always appeared on our marketing literature, but we had referred to him as the ‘Running Man’. There was a competition to officially name him and we invited our employees and customers to submit ideas through social media outlets. The winning name chosen was Max, to promote and remind our customers how they can ‘maximize’ their spend by utilizing our various business capabilities.

What is the best thing about doing business in the Wichita area?
Many businesses in the Wichita area appreciate and support their local business partners. We have been able to create very trusting and loyal long-term relationships with our customers that have progressed throughout the community.

What has the Chamber provided you?
An opportunity to communicate our services to other businesses in the area, especially through the Chamber’s platforms and events.

What has been the best thing about Chamber membership?
They do a good job recognizing members on milestones and awards they’ve received. The Chamber also does a great job with events. Exposure is phenomenal; Leadership Wichita is another great example.

Can you describe your most recent business success?
We recently hired Ashley Dalian as our Director of Sales Operations. Over the past three years, we have been looking for someone to lead our fantastic sales staff as we plan for future growth. We eventually did find the perfect candidate!

Where do you attribute your success?
We have allowed ourselves to evolve. We started as a two-man shop designing and printing forms. Gradually we started providing office supplies, which lead into promotional opportunities, followed by apparel and mail room solutions. We have a very forward-thinking owner who is not afraid to take some risks. He has allowed us to operate strategically. The bottom line is we have great people (52 employees in 3 locations).

What is your favorite chamber event and why?
I think it would have to be Exposure. It is very well run and promoted event. The intent and networking opportunity is excellent. It is a great celebration of all the local business.

On a scale from 1-10 how much would you recommend Chamber membership?
I would give it a 10. If you are in business in Wichita, then you need to continually increase your visibility with more people and the Chamber allows you to do that. Getting involved in the Chamber should be a no-brainer for any company.

What do people not know about your business that you would like them to know?
Our online capabilities rival many of the largest national companies. We are capable of building online stores for apparel, print, promotional items and more. Having these ‘company stores’ set up can save massive time and energy during the ordering process, while also controlling the brand that you want to celebrate!

What about your business are you most passionate about?
We are passionate about our online capabilities and getting the word out.  It is our goal to make it as easy as possible for our customers to place orders online. We will continue to invest in software and technology, as this is the direction many of our industries are going.

Complete this sentence when a customer walks into my business they will feel like…
They are the only customer we have. They will receive the timely response and the type of service that will make them continue to want to do business with us, regardless of size or needs.

Where do you see your business in five years?
We have a very aggressive sales growth plan, so it will be interesting to see how that flushes out. As our history has dictated, we will continue to look for additional ways to streamline our processes to better serve our customers.

Do you have a favorite business book?
I do; “The Five Languages of Appreciation in the Workplace.” I most appreciate the book as it helps recognize where issues may be hidden, and outlines opportunities for dealing with certain situations.

Is your company involved in any civic or community activities?
We are involved in numerous activities including USD 259, Wine Fest, Air Capital Classic, Exposure and Bloktoberfest. We are also heavily involved with Wichita State University, Newman University, Friends University, and other school districts throughout the state.

You can catch up with Midwest Single Source and Max on their website, Facebook or Instagram.

Would your company or organization like to be featured in a Member Minute profile? Just send your request to Courtney Sendall or give her a call at 316-268-1153.